Frequently Asked Questions

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What information do I need to send you in order to get my bond and/or E&O insurance? Can I pick up my bond and supplies in person? What do I need to do after I get my bond? What information do I need to send you in order to get my notary seal? How long does it take to get my order? Can you send my order to a P.O. Box? Do you sell any other notary supplies? Are you an approved vendor? What do I need to do if I did not file my bond within my 30 days or if I change my name? What if I cannot pay by credit card. Do you accept any other form of payment? Is my credit card transaction secure? Q. What information do I need to send you in order to get my bond and/or E&O insurance? A. You need to fax or mail us a copy of your notary commission in order for us to process your bond and/or E&O insurance policy. Q. Can I pick up my bond and supplies in person? A. No. Unfortunately, we no longer have an office where you can walk in and pick up supplies. Q. What do I need to do after I get my bond? A. Once you get the bond from us, you need to file the bond along with your oath of office at the county clerk's office in the county where you maintain your principal place of business. (Your county is stated on the face of your commission and on your notary seal.) You may begin notarizing AFTER you have filed your oath and bond. Q.What information do I need to send you in order to get my notary seal? A. You need to mail us your original "certificate of authorization to manufacture notary public seals" form in order for us to process your seal. The mailing address is: Allstate Notary Preparation P.O. Box 191404 San Diego, CA 92159-1404 If you are going to send your seal certificate to us via USPS priority mail or certified mail, please DO NOT request "signature verification." If you request "signature verification" your order could be delayed up to 7 business days. Q. How long does it take to get my order? A. We process your order within 1-2 days of receipt of the required paperwork (seal certificate and/or copy of your commission) and payment. Your order is then sent to you altogether via USPS Priority Mail which usually delivers in 1-4 days. Q. Can you send my order to a P.O. Box? A. Yes. We send all orders via USPS Priority Mail. The post office delivers to P.O. Boxes. Q. Do you sell any other notary supplies? A. Yes. We also sell notary journals, certificates, embossers, thumbprint pads and jurat stamps. Q. Are you an approved vendor? A. Yes. We are a state-approved seal vendor and a California licensed insurance agency. Q. What do I need to do if I did not file my bond within my 30 days or if I change my commission name? A. In either of these situations, you will need to send us a copy of your new commission so that we can amend your bond. There is a $10 processing fee if you need to have your bond amended. Q. What if I cannot pay by credit card. Do you accept any other form of payment? A. Yes. We accept check or money order. If you would like to mail your payment, please complete an order form and send it with your payment to Allstate Notary Preparation, P.O. Box 191404, San Diego, CA 92159. Q. Is my credit card transaction secure? A. Your credit/debit card transaction is securely processed using GoDaddy SSL. For your security, California Notary Bond and Insurance Services / Allstate Notary Preparation, Inc. does not retain your credit card information.

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